FAQ

Yes, we can! At BeyondForest, our mission is to connect farmers, buyers, and service providers in the most practical and transparent way. While we don’t directly buy or resell products, we can help you market and find potential buyers for your farm produce through the following support: Listing your products on our website and social platforms Creating visibility through well-written posts, photos, and ads Connecting you with interested buyers in our network Advising on pricing and packaging to make your product more competitive Assisting with delivery logistics, if needed Whether you’re selling seedlings, fruits, vegetables, animal feeds, or other farm products, we can help you reach the right market and save time in the selling process. Reach out today—let’s turn your harvest into income!

At BeyondForest, your satisfaction is our top priority—because we don’t just link you to vendors, we personally inspect and select products on your behalf to reduce the risk of disappointment. Before delivery, we: Visit the vendor to handpick the product Share clear photos or videos with you for approval Only proceed when you’re satisfied with what we’ve found If, for any reason, the product delivered does not match what was agreed, we will step in to coordinate a return, exchange, or resolution with the vendor—before any final payment is made, wherever possible. Because we act as your trusted errand partner, not just a platform, you’re never alone in the process. We work hard to ensure you get exactly what you paid for—with full transparency and accountability.

At BeyondForest, we do not sell products directly. Instead, we act as your trusted partner to help you connect with reliable, verified vendors—especially for items like seedlings, landscaping materials, or agricultural tools. We understand the risks of buying online, and that’s why our service is built on transparency and hands-on support. When you place a request through BeyondForest: We personally visit the vendor on your behalf We inspect the product quality We share photos or videos before any payment We arrange safe, timely delivery to your doorstep You only pay after confirming your satisfaction (where applicable) Think of us as your on-the-ground assistant, doing the errand for you—safely, professionally, and with your best interests in mind. We help you avoid scams, poor-quality products, or unnecessary back-and-forth. Your convenience and peace of mind are our priority. 💚

At BeyondForest, delivery time depends on a few key factors—such as the type of product, your location, and the vendor's availability. Since we don’t stock products ourselves, we begin the process as soon as you place a request. We’ll: Visit the vendor to select the exact item you need Confirm quality and share photos or videos with you Arrange transport through a trusted logistics provider Deliver to your preferred location Most local deliveries within Nairobi and surrounding areas can be completed within 1–3 days. For areas outside Nairobi, delivery may take 2–5 business days, depending on distance and transport options. We’ll always keep you updated throughout the process, so you’ll never be left guessing. Our goal is to save you time and ensure the product that arrives is exactly what you expected—no surprises, no stress.